Privacy policy

Fantasy Smoke
Privacy Policy

Last Updated: March 18, 2026

1. Overview
Enter the mystical embrace of Fantasy Smoke’s cozy haven! Fantasy Smoke, powered by Shopify, operates https://thefantasysmoke.com . and related services (“Services”) to provide a curated shopping experience. This Privacy Policy governs how we collect, use, and disclose your personal information. If it conflicts with our Terms of Service, this Privacy Policy controls for personal information. By using our Services, you acknowledge you’ve read and understand this policy. See Terms of Service for age requirements, legal compliance, and contact details.

2. Key Points
Key Point - Details
SSL-secured, PCI Compliant
Data Collected: Contact, financial, account, transaction, communication, device, usage info (Section 3).
Data Sources: You, cookies, Shopify, third parties (Section 4).
Data Use: Fulfill orders, marketing (opt-out available), security, legal compliance (e.g., CCPA, TCPA) (Section 5).
Data Sharing: With Shopify, vendors, marketing partners (opt-out available), or for legal needs (Section 6).
Data Breach: Notify affected users within 72 hours of discovery (Section 9).
Children’s Data: No collection under 21, exceeding COPPA (Section 8).
Your Rights: Access, delete, correct, port data, opt out of ads/communications (Section 10).
Shopify: Hosted by Shopify. See their privacy policy (https://www.shopify.com/legal/privacy/customers) (Section 6).
Contact: Email shop@thefantasysmoke.com for inquiries; respond within 3 business days (Section 14).

3. Personal Information We Collect
Contact Details: Name, address, billing/shipping address, phone, email.
Financial Info: Credit/debit card numbers, payment details, transactions.
Account Info: Username, password, security questions, preferences, settings.
Transaction Info: Items viewed, added to cart, wishlisted, purchased, returned, exchanged, or canceled.
Communications: Information from your messages (e.g., customer support inquiries).
Device Info: IP address, browser, network, device details, unique identifiers.
Usage Info: How you interact with our Services.

4. Personal Information Sources
You Directly: When you create an account, shop, or contact us.
Automatically: Via cookies, device data, or usage tracking.
Service Providers: Partners like Shopify or payment processors.
Third Parties: Marketing or business partners.

5. How We Use Your Personal Information
Provide Services: Process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns, recommend products.
Marketing: Send promotional emails, texts, or ads based on activity (opt out anytime).
Security: Authenticate accounts, prevent fraud, ensure safe shopping.
Communication: Provide customer support and maintain our relationship.
Legal: Comply with laws (e.g., Florida Digital Bill of Rights, CCPA, COPPA, PCI DSS, TCPA), respond to legal requests, enforce terms.

6. How We Disclose Personal Information
We may share your info with:
Shopify, vendors, and third parties for services (e.g., IT, payment processing, analytics, shipping).
Marketing partners for ads (opt out where applicable).
Your consent (e.g., for shipping, social media integrations).
Affiliates within our corporate group.
Legal/business needs (e.g., mergers, bankruptcy, legal compliance, protecting rights).

7. Relationship with Shopify
Our Services are hosted by Shopify, which processes your data to provide and improve Services. Shopify may use data for features like personalized ads. See Shopify’s Consumer Privacy Policy (https://www.shopify.com/legal/privacy/customers) or exercise rights at https://privacy.shopify.com/en.

8. Third-Party Websites
Links to third-party sites aren’t controlled by us. Review their privacy policies.
We’re not responsible for their practices or content.

9. Children’s Data
We don’t collect data from anyone under 21, exceeding COPPA (13 or younger), except for legal compliance or reporting. If a child’s data is provided, contact us to delete it. We don’t knowingly share/sell data of those under 21.

10. Security and Retention
We use industry-standard security, but no system is perfect. We’re only liable for breaches caused by gross negligence. In the event of a data breach, we will notify affected users within 72 hours of discovery, as required by applicable laws. Don’t send sensitive info via unsecure channels. We retain data as needed for accounts, Services, legal obligations, or disputes.

11. Your Rights and Choices
You may have the right to:
Access/Know: Request your personal information.
Delete: Request we delete your data.
Correct: Fix inaccurate data.
Portability: Get a copy or transfer your data.
Opt Out: Stop data sharing for targeted ads (where applicable).
Communications: Opt out of promotional emails via “unsubscribe” or texts via “STOP.”
Contact shop@thefantasysmoke.com to exercise rights. We may verify identity. Authorized agents need proof of authorization. We won’t discriminate for exercising rights.

12. Complaints
Email complaints to shop@thefantasysmoke.com.
You may appeal or contact your local data protection authority.

13. International Transfers
Data may be processed outside your country, using mechanisms like EU Standard Contractual Clauses for EU/UK transfers.

14. Policy Updates
Last updated: September 1, 2025.
Check https://thefantasysmoke.com . for the latest versions.

15. Contact
See Terms of Service for contact details.
Email shop@thefantasysmoke.com for privacy inquiries; we respond within 3 business days.